Privacy Policy
Last updated: July 12, 2026
Waohome ("we", "us", "our") operates waohome.shop. This Privacy Policy explains how we collect, use, disclose and safeguard your information, in compliance with the EU/EEA General Data Protection Regulation (GDPR), the UK GDPR & Data Protection Act 2018, the California Consumer Privacy Act (CCPA/CPRA), Canada's PIPEDA, and Australia's Privacy Act 1988.
1. Information We Collect
- Information you provide: name, email, shipping/billing address, phone, and order details.
- Payment information: processed securely by our PCI-DSS compliant payment providers (Stripe, PayPal). We do not store full card numbers.
- Automatically collected: IP address, device/browser type, pages viewed and time on site, via cookies and analytics.
2. How We Use Your Information
To process and ship orders, provide customer support, send order updates, prevent fraud, improve our store, and — with your consent — send marketing communications.
3. Legal Bases (GDPR/UK GDPR)
We process data on the bases of contract performance, legitimate interests, legal obligation, and consent (which you may withdraw at any time).
4. Cookies & Tracking
We use cookies and similar technologies (including Google Analytics and Meta Pixel where enabled) to operate the site and measure performance. You can control cookies through your browser and our cookie banner.
5. Sharing Your Information
We share data only with service providers necessary to run our store (payment processors, shipping/fulfilment partners, analytics). We never sell your personal information.
6. Your Rights
Depending on your location, you have the right to access, correct, delete, restrict, or port your data, to object to processing, and to opt out of the "sale" or "sharing" of personal information (CCPA/CPRA). To exercise any right, email support@waohome.shop.
7. Data Retention & Security
We retain data only as long as necessary for the purposes described and apply industry-standard safeguards including TLS encryption.
8. International Transfers
Your data may be processed outside your country under appropriate safeguards (e.g. Standard Contractual Clauses).
9. Children's Privacy
Our store is not directed to children under 16, and we do not knowingly collect their data.
10. Contact
Data controller: Waohome — support@waohome.shop.
